Workflow is a term used to describe the tasks, procedural steps, or people within an organization involved to produce required input and output of information, and tools needed for each step in a business process. It is the flow or amount of work to / from / between departments or employees.
What is workflow? In the simplest sense, it is the daily routine we follow to perform from the simplest to the most complex tasks. It may involve a single task by a single individual or multiple complex tasks completed by many individuals within the same department or multiple departments.
For large complex organizations, workflow is built into each department to ensure important data is not lost as it transfers from one department to another and includes a tracking status ability to follow the task from inception to completion. Each transaction has a defined flow for information to go from one department to another based on defined rules. On an individual level, workflow enhances a worker’s productivity.
In general, transportation workflow management focuses on processes rather than documents. Taking a workflow approach to analyzing and managing a transportation booking, scheduling, dispatching and performing trips process can be combined with an object-oriented approach, which tends to focus on documents and data in order to define performance KPI’s.
Reveal develops workflow automation applications allowing an agency to follow a workflow model to efficiently, effectively, and proficiently manage and enforce the consistent handling of work. Reveal delivers the quickest way to define, develop, configure and deploy new workflow processes that assist agencies in managing their operations in the most effective manner.