“SAF has never been more financially sound. We budgeted to operate our SAF services at a 3% reduction due to our service model change and have achieved an additional 7% reduction overall YTD.”
"Changing software in the paratransit environment can be very challenging and stressful. Working with the Reveal team while implementing Reveal Technology and workflow processes has been a very supportive and truly a team effort. Reveal’s operations and software experience helped us avoid startup pitfalls the first week, and training in Reveal’s workflow system has already allowed RIPTA to advance service quality and cost controls. We look forward to continued growth with Reveal!"
"Choosing to work with the Reveal team was one of the best business decisions of my career. Their leadership team is extremely knowledgeable about how to run a successful transportation company- which results in a much better, efficient use of tax payer dollars. Working with a company that will not compromise professionalism or integrity is a trait that allows Reveal to provide candid and frank assessments, based on real data, that result in improved service delivery and financial efficiencies. The use of Reveal Technology mixed with their scheduling and dispatch services has allowed our paratransit services productivity to increase from 1.45 to over 1.7 rides per hour and not compromise customer service."
"I wanted to take a moment to say Thank You! Thank you for making a job that used to take all day and reducing it to a process that can be done in minutes. Not only done, but done right. It’s been a long time since I’ve looked forward to “getting” to work with the volume of data we have. Thanks to the processing power of Reveal, the reporting and metrics, I am able to operate faster, more accurately not to mention more cost effectively than I ever imagined. Thanks Reveal!"
“In years past, any software implementation or upgrades were anything but smooth. However, our implementation of the Reveal Technology Solution with the Reveal team was about as seamless as they get. They promised what they would deliver and delivered what they promised. It was a great experience. and we are achieving significant benefits”.